Refund & Return Policy
At Seedurfuture, we strive to ensure customer satisfaction with high-quality gardening products. If you are not fully satisfied with your purchase, please review our refund and return policy below.
1. Return Eligibility
We accept returns only if:
✔ The item is unused, undamaged, and in its original packaging.
✔ The return request is made within 7 days of delivery.
✔ The product is not a perishable item (Live plants, seeds, and organic products are non-returnable).
⛔ Non-Returnable Items: Live plants, fertilizers, pest control products, customized items, and clearance sale products.
2. Return Process
📌 Step 1: Email us at aruvadai2021@gmail.com or call +91 7812855607 with your order details and reason for return.
📌 Step 2: Our team will review your request and provide return instructions.
📌 Step 3: Ship the product back in its original condition. Return shipping costs must be covered by the customer (unless the item is defective or damaged).
📌 Step 4: After inspection, we will process your refund or replacement.
3. Refund Policy
✔ Refunds are issued only for approved returns after inspection.
✔ Refunds will be processed and credited to your original payment method within 7-10 business days.
✔ Shipping charges are non-refundable unless the return is due to a mistake from our side (wrong/damaged product received).
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear photos of the item. We will arrange for a replacement or refund at no extra cost.
5. Cancellation Policy
✔ Orders can be canceled within 12 hours of placement for a full refund.
✔ After processing/shipping, cancellations are not allowed.
🌿 Thank you for shopping with Seedurfuture! We appreciate your trust in us. 🌿